In 2018, Regina was elected as your Trustee and she has made us proud. The Trustee's Office is serving us and the County better than ever before. Just look at the record setting accomplishments. Let's give her four more years to make even more progress!
The FIRST Trustee to succeed in getting the County to match State property tax relief for low-income seniors and disabled, and veterans in Shelby County. As of October 2021, tax relief was DOUBLED!
The FIRST Trustee to collect over 97% of property taxes in the first year due and we've done it 3 TIMES!
The FIRST Trustee to offer "Pay by Phone" and e-billing and over 21,000 citizens have opted for e-bills!
The FIRST Trustee signing a record number of payment plans to keep people in their homes.
We opened the Greater Memphis Financial Empowerment Center (www.gmfec.org) to provide free one-on-one financial counseling to anyone in Shelby County. Clients have paid off over $1.8 million in debt!
We started a consumer financial protection initiative - our Wallet Warnings go out every month to help you avoid scams!
We reduced the back taxes owed to the County by over $22 MILLION in 4 years! Total delinquent taxes are at their lowest point in at least 20 YEARS!
The Trustee's Office just generated a $24 MILLION surplus in revenue for Fiscal Year 2022.
All audits balance to the penny for the $3.5 billion we handle each year!
Over 99.6% of the 80,000 phone calls we handle annually are answered in less than 29 seconds!
And Regina's fellow Trustees across the State have elected her President of the West TN Trustees' Association and named her Outstanding Trustee of West Tennessee for 2022!
